Refund policy

  • Buddha Cat Pottery strives to make the best quality work for happy customers. If you are unsatisfied with your order, please contact buddhacatpottery@gmail.com within 5 business days. A refund will be issued for merchandise cost only.

  • After corresponding with Buddha Cat Pottery, ship back to address provided.

  • Return shipping cost is customer’s responsibility.


To start a return, you can contact us at buddhacatpottery@gmail.com

You can always contact us for any return question at buddhacatpottery@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.